๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ณ๐ฒ๐ฒ๐ฑ๐ฏ๐ฎ๐ฐ๐ธ ๐ถ๐ ๐ฝ๐ฟ๐ถ๐ฐ๐ฒ๐น๐ฒ๐๐ โ and it makes our product better every single day. ๐ก
This week, a customer contacted us with some thoughtful feedback on the mobile experience. It was exactly the kind of real-world perspective that helps us keep improving.
We test extensively in the lab, but nothing beats seeing how the product behaves in the environments where itโs actually used – in the field, on a phone, often under pressure and on the move.
Because of that feedback, we immediately put a developer onto reproducing the behaviour. Within 48 hours, we pushed several improvements to the Portal:
โขย ย ย ย ย ย ย ๐๐ต๐ฎ๐ฟ๐๐ ๐ป๐ผ๐ ๐ฎ๐๐๐ผ๐บ๐ฎ๐๐ถ๐ฐ๐ฎ๐น๐น๐ ๐ฟ๐ฒ๐๐ถ๐๐ฒ on smaller screens
โขย ย ย ย ย ย ย ๐๐๐น๐น-๐๐ฐ๐ฟ๐ฒ๐ฒ๐ป ๐บ๐ผ๐ฑ๐ฒ added to most charts – easier zooming and panning
โขย ย ย ย ย ย ย ๐๐๐๐๐ผ๐บ ๐๐ถ๐ฑ๐ด๐ฒ๐๐ are now ๐๐ฐ๐ฟ๐ผ๐น๐น๐ฎ๐ฏ๐น๐ฒ
โขย ย ย ย ย ย ย A core style issue in responsive mode has been fixed
โขย ย ย ย ย ย ย Further improvements will release in the next few days
These changes came directly from one customer taking the time to show us what they were experiencing.
This is exactly why we value feedback so highly. Every screenshot, video, or โthis feels offโ message helps us refine the platform and build a better product for everyone.
To that customer – thank you.
And to all Senquip users: keep telling us what youโre seeing out there.
Weโre listening, and weโll continue to react quickly.